Legacy Call Center Replacement

Legacy Replacement

Have a specialist contact me about replacing my Legacy Call Center with a unified, all-IP Contact Center platform:
 
Require fields marked with *
 

Name*:

Company*:

Title*:

Email Address*:

Country:*

Phone:

Organization URL:

Message:

How many agents in your call center(s):

Which vendor(s) provide the ACDs you use in your call centers?

Currently using:

Anticipate Investing in:



 

Check out our list of important questions to ask your call center platform vendor when considering a replacement.

Not ready for complete legacy replacement? Read a whitepaper on evolving to new generation call centers.

Trade In and Trade Up!

Why keep your outdated seats?
Trade them in for free CCU seats!

If you are stuck with outdated or poorly performing solution and in need of a way forward, CosmoCom can help. Trade in your existing system for a future-proof CosmoCall Universe (CCU) system. When we replace your eligible existing system, your current seats could earn you free CCU seats as part of our Legacy Replacement Program. If you're experiencing challenges in areas such as ongoing maintenance, manageability, integration complexity, multi-media support or planned expansion, CosmoCom can provide a solution for you.

Replace your Legacy Call Center
with the:

All-IP Unified Contact Center

The Total Cost of Ownership (TCO) of today’s all-IP contact center platforms is so attractive, and the opportunities for cost reduction can create such a compelling Return on Investment (ROI), that complete replacement of the legacy system is a viable alternative, especially when legacy products reach end-of-life and maintenance becomes either too expensive or unavailable at any price.

Talk to us. We'll review your situation and your needs and show you how the latest call center technology can help you improve customer care and reduce costs. Plus we see if you qualify for our generous legacy trade-in program.

Our experienced team can assist you with a smooth transition. Contact us today to find out more.

Complete the form to the right or call us at +1 631-940-4202 to learn more.