Media Contact for CosmoCom:
Kathy Salt
+1 631-940-4297
ksalt@cosmocom.com
Vink is a well-regarded business leader with more than twelve years of experience in the European contact center industry, including sales and management positions for the region with industry leaders such as Avaya, Quintus, Genesys, Unisys, and Ericsson. As Genesys’s Managing Director for Northern Europe, he led his region to dramatic growth and evolved a very successful channel selling strategy.
"With increasing global interest in CosmoCom’s unified customer communications platform, we are attracting outstanding talent to facilitate our growth," said Ronald Rubens, CosmoCom’s Vice President for the EMEA region. "Wiebe Vink will be leading one of our hottest regions, and we look forward to our mutual success."
About CosmoCom
CosmoCom, the global leader in Unified Customer Communications, is
revolutionizing the whole range of business/customer interactions, not just in
formal call centers, but for all information workers. Its technology improves
customer service and increases revenue while reducing cost by supporting many
independent virtual contact centers on one all-IP platform that integrates
easily with other VoIP network components and with the Information Technology
environment. Organizations can obtain the full benefits of this technology by
deploying it themselves or by working with a network service provider that hosts
it on a dedicated or shared-platform basis. CosmoCom is the most-selected
provider of hosted contact center platforms to top-tier telcos worldwide. Its
multi-tenant platform, CosmoCall Universe, is a Contact Center On-Demand (CCOD)
system designed to unify all communication channels and all major contact center
functions. CosmoCom customers include service providers such as BT, Deutsche
Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon Business, and many
others, as well as Fortune-class enterprises throughout the world. For more
information, please visit www.cosmocom.com.
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