Current Press Releases
July 27, 2010
Epicenter Takes to the Cloud with CosmoCom-Based Hosted
Contact Center Service from Tata Communications
June
28, 2010
Chunghwa Telecom Wins “Best Use of Technology of the
Year” Award from Asia Pacific Customer Service Consortium
with CosmoCall Universe
June
23, 2010
ePLDT’s CosmoCom-Powered Solution Drives SMART’s 1,200+
Seat Customer Contact Center
June 10, 2010 - PARTNER RELEASE
Microsoft Releases Health
Plan Sales Solution for Microsoft Dynamics CRM
May 26, 2010
Bechtle Expands its Solutions Portfolio with CosmoCom
Strategic Partnership
May 12, 2010
CosmoCom Technology Helps Unify Public Health Services in
Spain
May 5, 2010
CosmoCom Wins Software Award for CosmoHealth
Apr 13, 2010
CosmoCom Powers UK Hosted Contact Center Offering from
VanillaIP
Mar 31, 2010
Virtualization a Winner for Multisite Contact Centers
According to CosmoCom Sponsored Study
Mar 16, 2010
CosmoCom Powers New Cloud-Based Contact Center Offering from
Successful Ukraine/Russian Systems Integrator
Mar 1, 2010
S Tel Subscribes to CosmoCom Powered Call Center Service
from Tata Communications
Feb 9, 2010
CosmoCom Awarded "Product of the Year" for CosmoCall
Universe 6 Unified Contact Center Platform
Jan 27, 2010
CosmoCom Appoints Nick Applegarth as Vice President of EMEA
Dec 8, 2009
New Healthcare Contact Center White Paper Available from
CosmoCom
Nov 17, 2009
CosmoCom Announces SIP Trunking Certifications from AT&T, Global Crossing and XO Communications
Oct 28, 2009
Leading Communications Service Provider Chooses CosmoCall
Universe to Expand Its Hosted Telephony Services
Oct 14, 2009
QCC Launches Premium CosmoCall Universe
Powered Hosted Contact Center Service for Under-50-Seat
Centers
Sep 15, 2009
Leading Supplier of Integrated Customer
Relationship Management (CRM) Integrates with CosmoCom
Aug 11, 2009
Growing Telesales Outsourcer Boosts
Profits and Lower Costs via CosmoCall Universe
July 21, 2009
CosmoCom Earns Industry Accolades for
CosmoCall Universe 6.0
July 7, 2009
Connector-Plus Combines CosmoCom Unified
Communications Platform and Hosted Contact Center with
Systems Integration Expertise
June 16, 2009
CosmoCom Integration with Microsoft
Office Communications Server Furthers Contact Center Reach
into the Enterprise
May 18, 2009
New Horizons in Telehealth Webinar
Presented by CosmoCom
April 27, 2009
Omnia Technologies to Provide
CosmoCom’s Unified Customer Communications
April 14, 2009
CosmoCom Showcases Telehealth at World
Health Care Congress
March 16, 2009
CosmoCall Universe Version 6 Debuts
(French,
German,
Spanish,
Portuguese,
Russian,
Japanese,
Dutch,
Chinese-CN,
Chinese-TW,
Korean)
-
March 17, 2009
CosmoCom Delivers Enterprise-Wide Unified Customer Communications
-
March 17, 2009
CosmoCom Introduces CosmoGo for Contact Center Mobility
-
March 23, 2009
CosmoCom Supports Agents Anywhere in Outbound Campaigns with Virtual Outbound Calling
-
March 23, 2009
CosmoCom Enhances Real-Time Reporting with CosmoDashboard and Debuts CosmoAnalyst
-
March 30, 2009
CosmoCom Adds Screen Recording to CosmoCorder
-
March 30, 2009
CosmoCom Integrates with Microsoft Outlook Contact Management
March 2, 2009
CosmoCom Launches CosmoHealth
and
CosmoHealth ProActive
February 25, 2009
CosmoCall Universe Enabling
Iverify's State-of-the-Art Video Security Service
February 12, 2009
CosmoCom in Successful Rapid
Deployment of Virtual Contact Center for VEGA
Telecommunications Group in Ukraine
February 10, 2009
CosmoCom Supports Expansion at
National Telco Service Provider
February 3, 2009
CosmoCom Awarded 2008 Product of the
Year by Internet Telephony and Customer Interaction
Solutions Magazines
January 27, 2009
CosmoCom Announces Global Resale
Agreement with HP for Contact Center Platform
January 21, 2009
CosmoCom-Sponsored Study Shows US
Contact Centers Achieve Major Cost Savings With IP Platforms
December 17, 2008
US Contact Centers Confirm IP Brings
Significant Cost Reduction
December 2, 2008
Chunghwa Telecom Expands CosmoCom
Contact Center On-Demand Platform
October 22, 2008 - PARTNER RELEASE
Tata
Communications presents its innovative On-Demand Hosted
Contact Center solution at VOIP Germany 2008
October 21, 2008
CosmoCom Named "Best of Show" at Call
Center 2.0
October 15, 2008
Centennial of Puerto Rico Taps
CosmoCom for Growing Mobile and Broadband Operation in
Puerto Rico
September 29, 2008
CosmoCom Offers Instant Solution
for FTC Compliance to Telemarketers
September 10, 2008
CosmoCom to Speak on Contact Center
Mobility and Unified Communications
August 20, 2008
CosmoCom Honored for Contact Center
Innovation
July 30, 2008
CosmoCom Powers Telkom South Africa
Hosted Contact Center
July 16, 2008
CosmoCom Strengthens Russian Presence
With Open Technologies
June 24, 2008
CosmoCom Attains Microsoft Gold
Certified Partner Status
June 16, 2008
CosmoCom Advanced Contact Center
Capabilities Showcased at NXTComm08 in Las Vegas
May 20, 2008
CosmoCom, BT Urge Companies to Increase "Homeshoring"
May 5, 2008
CosmoCom Announces CosmoCall Universe
Version 5.2
April 28, 2008
CosmoCom Names Brazilian Integrator
GPlus as Channel Partner for CosmoCall Universe Enterprise
Contact Center Platform
April 1, 2008
CosmoCom, Partners to Showcase the Power
of Contact Center Consolidation 2.0 at SeCA in Paris
March 19, 2008
CosmoCom Taps Alan Mitchell as Vice
President for Mobile Solutions
February 28, 2008
Michael Adolphy to Head Sales for
CosmoCom in UK, Ireland and South Africa
February 5, 2008
CosmoCom Provides Guidance for
Improved Customer Experience and Cost Reduction in Contact
Centers
January 23, 2008
University of Kentucky Implements
CosmoCom Platform at Multiple Call Centers
January 22, 2008
CosmoCom Gets Top Marks for
Consolidation 2.0 Technology from Leading Industry Magazines
December 12, 2007
Gordian Selects CosmoCom for Health
Care Contact Center
December 4, 2007
CosmoCom Selected as Microsoft Launch
Partner for Customer Care Framework 2008
November 29, 2007
KPN Introduces On-Demand Contact
Center in Benelux Based on CosmoCom Platform
November 27, 2007 - PARTNER RELEASE
CosmoCom
en KPN voorspellen nieuwe hausse aan callcenter activiteiten
[In Dutch]
October 23, 2007
Web Cast: Call Center Consolidation
2.0 in Practice
October 11, 2007
CosmoCom Awarded "Best of Show" at
INTERNET TELEPHONY® Conference & EXPO West 2007
September 20, 2007
CosmoCom Recognized Again by
Deloitte's Technology Fast 50 Program for New York
August 28, 2007
CosmoCom, NEC to Present Consolidation
2.0 at CONAREC Event in Sao Paulo
August 21, 2007
CosmoCom VAR Intelleca Launches South
Africa’s First Contact Center On-Demand Service with
Three Enterprise Customers
August 3, 2007
CosmoCom Selected by VisitBritain for
Global Virtual Call Center Promoting British Tourism
July 31, 2007
CosmoCom Signs Brazil’s Leading Hosted
Contact Center Provider
July 10, 2007
CosmoCom Partner Mtel Launches On-Demand
Contact Center Service for the Netherlands
June 26, 2007
CosmoCall Universe™ Powers InstaCC
Contact Center Service of VSNL
June 25, 2007
CosmoCom Appoints New Head of Asia
Pacific Region
May 30, 2007
Korea Telecom Networks Launches IP
Contact Center Based on CosmoCall Universe
May 30, 2007
CosmoCom Upgrades Flagship Unified
Customer Communications Platform
May 21, 2007
Telecom Visionary Jeff Pulver to Keynote
CosmoCommunity 2007
May 8, 2007
CosmoCom Appoints Wiebe Vink; Strengthens
International Sales Team
April 3, 2007
CosmoCom Expands Geographic Reach in
Japan
March 20, 2007
CosmoCom Completes Interoperability
Testing with Sylantro
February 21, 2007
CosmoCom Strengthens Americas Sales
Team, Global Technology Support
January 24, 2007
CosmoCom Receives Top Recognition
from Leading Industry Magazines
January 23, 2007
CosmoCom and BandTel Partner to
Deliver VoIP Savings to Contact Centers and Enterprises
December 5, 2006
CosmoCom Introduces Fifth Generation
of its Call Center Software for Unified Customer
Communications
November 20, 2006
CosmoCom Names Hamamedia Master VAR
for Korea
November 6, 2006
CosmoCom Strengthens Americas Sales
Team
October 19, 2006
CosmoCom Partners Embrace Unified
Customer Communications at UK Call Center Expo
October
11, 2006 - PARTNER RELEASE
Neocase Software,
CosmoCom To Discuss Next Generation of Customer Service at
Call Center 2.0 Conference
September 25, 2006
Invita Launches Middle East’s
Premiere On-Demand Multi-Tenancy Contact Center Platform
based on CosmoCom
September 18, 2006
CosmoCom Named One of New York's
Fastest Growing Technology Companies in Deloitte's
Technology Fast 50
September 11, 2006
CosmoCom Names New President for
Americas
September 11, 2006
CosmoCom Enhances Unified Customer
Communications Platform
August 2, 2006
CosmoCom Wins IP Contact Center
Technology Pioneer Award From Customer Interaction Solutions
Magazine
July 6, 2006
CosmoCom CEO, Ari Sonesh, Named Finalist
for 2006 Ernst & Young Entrepreneur of the Year
June 27, 2006
CosmoCom Completes Interoperability
Testing with BroadSoft
May 30, 2006
CosmoCom and NEC Brazil Sign Distribution
Agreement
May 19, 2006
CosmoCom and RiverStar Announce
Partnership to Increase Call Center Efficiency and Accuracy
May 16, 2006
CosmoCom, Neocase Partner To Create
Complete Virtual Customer Service Solution
May 15, 2006
CosmoCom Hosts First Annual
"CosmoCommunity" Event
April 11, 2006
CosmoCom VP Named to VARBusiness
Magazine "Executives to Watch" List
March 14, 2006
CosmoCom Recognized as Visionary Among
Contact Center Vendors in Magic Quadrant
March 14, 2006
CosmoCall Universe 4.5 Honored by Three
Top Industry Magazines
March 14, 2006
CosmoCom Launches Service Pack 4 for
CosmoCall Universe 4.5
February 22, 2006
CosmoCom and Nekotec Telecom Team
and Win Serving the Latin American Contact Center Market
January 24, 2006
CosmoCom Strengthens Presence in
Central Europe
December 12, 2005
UK Outsourcer SBS Selects CosmoCom
for New Platform
November 28, 2005
Telefónica Empresas Launches Contact
Center On-Demand Offering Powered by CosmoCall Universe
November 22, 2005 - PARTNER RELEASE
CosmoCom,
VoiceGenie partner to bring voice to IP contact centres
November 15, 2005
CosmoCom Extends its Video Contact
Center Technology
October 18, 2005
CosmoCom Strengthens UK Presence,
Names Mike Goode Managing Director
September 1, 2005
CosmoCom Technology Builds Virtual Storm
Shelter for Call Centers
August 30, 2005 - PARTNER RELEASE
Globecomm Systems
and Agility Recovery Solutions Provide Business Continuity Services
Supporting Recovery Efforts Resulting from Hurricane Katrina
August
29, 2005
CosmoCom Signs Tatung Systems Technology as Master
VAR for Taiwan
August
16, 2005
CosmoCom Extends EcoCosm Partner Program
July 13,
2005
CosmoCom Expands Global Reach with South African Partner
Intelleca
June 14, 2005 - CosmoCom Selected By Westwood College to Improve Admissions Communications
May 24, 2005 - CosmoCom Enhances Contact Center On-Demand Software
May 2, 2005 - CosmoCom Announces UniFrame Offering and Wins the TMC Technology Pioneer Award With Microsoft
May 2, 2005
- PARTNER RELEASE
Microsoft Delivers Customer Care
Framework to Help Service Providers Boost Call Center Efficiency and
Enhance Customer Service
April
12, 2005
CosmoCom Shines at SeCA in Paris
February
8, 2005
CosmoCom Opens Europe, Middle-East & Africa
Headquarters in the Netherlands and Appoints Ronald Rubens as VP –
EMEA
January
19, 2005
CosmoCom in Deloitte Long Island Technology Fast 50
for Third Consecutive Year
December
13, 2004
CosmoCom Hires Mark Lepko as Vice President of Sales
for the Americas
December 6, 2004 - EDS Israel Chooses CosmoCall Universe All-IP Contact Center Platform
November
17, 2004
Cosmocom Partner PhoneControl Excels with Hosted
Contact Center Offering
November 3, 2004
Media Advisory
Telecom Israel To Feature Dramatic Demo of Live CosmoCall Universe
Virtual Contact Center
October
26, 2004
CosmoCom Powers UniContact from I-Contact Solutions
October
12, 2004
CosmoCom Named Among Top 15 VoIP Companies of 2004
October
5, 2004
Cosmocom Signs Distribution Agreement With 2Grow in Netherlands
September 20, 2004
CosmoCom Gets US Patent for Key IP Call Center Methods
August
11, 2004
Bezeq Online Launches Contact Center On-Demand Services Powered
By CosmoCom
July 13,
2004
CosmoCom Releases CosmoCall Universe Version 4.4
June 22,
2004
CosmoCom Signs Alliance Agreement with Lenovo Group
June 8, 2004
Chunghwa Telecom Launches Contact Center on-Demand Solution
Powered by the CosmoCall Universe Platform
June 1,
2004
CosmoCom Wins Second Consecutive CRM Advocate Users Choice Award
May 24,
2004
CosmoCom and Level 3 Communications Partner to Deliver Big VoIP
Savings to Call Centers
May 4,
2004
CosmoCom Announces New Streamlined Tenant Provisioning Module
April
13, 2004
CosmoCom Selected by EagleIP for Hosted Contact Center Platform
March 15, 2004
VERAZ RELEASE: CosmoCom Joins Veraz’s VOSA Partner Program
March 8,
2004
CosmoCom Enables Integration of CosmoCall Universe Contact
Center with Cisco Call Manager
February
17, 2004
Sony Italy Implements CosmoCom Contact Center
February
2, 2004
CosmoCom Offers Utility Pricing to Service Providers
January
6, 2004
CosmoCom Strengthens Contact Center
On-Demand Leadership
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