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COSMOCOM RANKED FASTEST
GROWING TECHNOLOGY COMPANY
ON LONG ISLAND FOR SECOND
STRAIGHT YEAR IN DELOITTE TECHNOLOGY FAST 50 PROGRAM
CosmoCom Attributes
its 2,948% Revenue Growth to On-Demand Software Model
MELVILLE, NY, October 20, 2003 - CosmoCom,
the leading provider of IP-based contact center solutions,
has ranked number one in the prestigious 2003 Deloitte
Technology Fast 50 Program, a ranking of the 50 fastest
growing technology companies on Long Island. Deloitte, one
of the nation's leading professional services firms, based
the rankings on percentage revenue growth over five years,
from 1998-2002. CosmoCom grew 2,948 percent during this
period. CosmoCom also ranked first in Deloitte's 2002 Fast
50 Program. CosmoCom's CEO, Ari Sonesh, credits CosmoCom's
success over this period to its focus on Contact Center
On-Demand software, an innovative approach that enables
network service providers to offer contact center services
on a network-hosted basis.
"With its top ranking for two years
in a row in the Deloitte Technology Fast 50 Program,
CosmoCom's leaders continue to prove that they have the
vision and the fortitude to excel in the highly competitive
technology industry," said Adam Weisman, Long Island
office managing partner of Deloitte, and Chairperson of the
2003 Long Island Fast 50. "We congratulate CosmoCom on
maintaining its position as the fastest growing technology
company on Long Island."
To read the full release, visit www.cosmocom.com/pressreleases/PressReleases2003/pr10202003.htm

COSMOCOM ADDS 1TEL AS
DISTRIBUTOR IN EASTERN EUROPE
1Tel Also to
Distribute BT's Contact Center On-Demand Service
MELVILLE, NY – November 3, 2003 – CosmoCom has
signed an agreement with Prague-based 1Tel for the
distribution of its products in the Czech Republic and other
countries in Eastern Europe. Under the agreement, 1Tel will
sell and provide systems integration services for CosmoCall
Universe™ for premise-based deployments. Separately, 1Tel
has also agreed to distribute and act as system integrator
for Multimedia
Contact Center (MCC), the network-hosted Contact Center
On-Demand™ service from BT Global Services that is based
on the same CosmoCom platform. 1Tel joins a growing list of
system integrators that have recognized a major opportunity
in telco-provided hosted contact center services. While
outsourcing technology infrastructure eliminates the need
for end users to deploy and manage onsite technology, system
integrators will continue to play an important role in
building complete solutions around on-demand services like
BT’s MCC.
"CosmoCom is the leading provider of all-IP contact
center platforms," said Frantisek Zeman, managing
director for 1Tel, "and we see great potential in our
markets for both the premises model and the on-demand model.
By teaming with CosmoCom and with their partner BT, we can
offer the broadest possible array of solution options to our
customers."
To read the full release,
visit www.cosmocom.com/pressreleases/PressReleases2003/pr11032003.htm

COSMOCOM
SHINES AT ITU TELECOM WORLD
Meeting with Bill
Gates
CosmoCom's
participation in the recent ITU Telecom World exhibition in
Geneva was a great success. Invited by Microsoft to exhibit
in their showcase of innovative new telecom service
opportunities, CosmoCom presented several solutions built
around CosmoCall Universe. These included our Tablet
PC-enabled wireless, phone-less contact center terminal and
our CIRM
(customer interaction and relationship management) solution –
a beautiful integration of CosmoCom CIM technology with
Microsoft CRM.
ITU
Telecom World is the largest telecommunications trade
show in Europe. This year's exhibition, held in Geneva
Switzerland, featured over 900 exhibitors representing 51
countries.
Above
Right: CosmoCom's CEO, Ari Sonesh, chats with Bill Gates at
ITU Telecom World 2003
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