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CosmoCom Online Technical Support

Customer satisfaction is extremely important to CosmoCom and as such we are continually looking at ways to improve our customer care and support. The CosmoCom Online Technical Support site has been created to enhance our ability to communicate with our customers by providing important information that can be readily accessed at your convenience.

The Online Technical Support site is organized into several logical sections including:

  1. Documentation
    On-line and downloadable documentation for all aspects of the CosmoCall Universe product.
     
  2. Knowledge Base
    Articles about how to perform various tasks, implement special applications, trouble-shoot system problems, and integrate CosmoCall Universe with various third party products that are not covered in the standard documentation.
     
  3. Software Updates
    Information about CosmoCall Universe updates as well as listings of QA-approved Microsoft service packs and hot fixes.
     
  4. CosmoCom User Forum
    Space for CosmoCom users and partners to share information about applications they have developed on their platforms and their own troubleshooting tips. It’s also a great place to find mutually beneficial alliances.
The Online Technical Support site is available to customers and partners as part of the  Software Assurance Program. If you do not have a CosmoCom Online Technical Support ID and password, please contact your CosmoCom representative or send Support an email.

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