Join CosmoCom's CosmoCommunity Consultant Liaison Program

Equip yourself as an expert on the world's fastest growing contact center technology

Already a member? If not, apply now

Become an CosmoCommunity Consultant

It costs nothing to join, and the benefits are numerous:

• Participate in our periodic Solution Overview webinars to:
   
  • Learn why more and more companies are choosing CosmoCom's all-IP CosmoCall Universe for their new contact center projects and for when it comes time to replace or enhance their existing solutions
     
  • Understand why its easier and cheaper for your clients to deploy an all-in-one ACD that includes inbound phone, videophone, email, web chat, IVR, outbound preview, progressive and predictive dialing, multimedia recording, integrated interaction tracking, supervisory functions and multi-tenant administration, than it is for them to hassle with conventional technology
     
  • Meet and converse with members of CosmoCom's executive team
     
• Gain access to CosmoCommunity ExtraNet, designed expressly for consultants, so you can:
   
  • download product brochures, presentations, end-user oriented product documentation, white papers, business cases, case studies and RFP templates including some content not found on our standard website
     
  • download no hassle, easy to use Flash-based demos to use with your clients
     
  • create and update your profile
     
• Receive our periodic consultant newsbrief with unique call center stories that will be relevant and of interest to your clients, including:
   
  • Customer Solution of the Month
     
  • Product Feature of the Month
     
  • Plus, short headlines with links to news, announcements, events and other topics of interest
     
• Gain access to our Account Teams when you're working on an opportunity with your client. We'll provide you, as necessary with sales and sales engineering support to help you close the deal
   
• Get referrals from CosmoCom and our network of CosmoCommunity partners to clients seeking consulting services
   
• Contribute articles (if approved) for publication in CosmoChronicle, our monthly newsletter with a circulation of over 5,000 contact center professionals
   
• Participate in regional, national and international educational and networking events at reduced cost
   
• Ability to use CosmoCom CosmoCommunity Consultant logo on your website and in your materials
   
• Ability for you to issue a press release about your participation in the CosmoCom CosmoCommunity Consultant program

Become a Certified CosmoCommunity Consultant

Any approved CosmoCommunity Consultant can become a Certified CosmoCommunity Consultant by participating in our Solution In-Depth Webinar, and successfully completing the subsequent exam. Certified Consultants enjoy even more benefits:

• Our Solution In-Depth webinar will enable you to:
   
  • Speak with authority on the architecture and functionality of CosmoCall Universe, and be able to do a "deep dive" with your clients
     
  • Understand how CosmoCall Universe is integrated with other components, including external CRM, speech recognition, IP PBX, IP Centrex, gateways, softswitch systems and more...
     
• Gain access to the Certified section of CosmoCommunity CosmoNet, which provides additional downloadable resources, including:
   
  • Complete set of product documentation, not just end user materials
     
  • Gain access to the CosmoCom demo system so that you can give live demos to your customers
     
  • The CosmoCom price book, so that you can better understand our pricing and work up budgetary quotations for your clients
     
• Gain access to the CosmoCom eval system so that you can sign up your clients with trial accounts
   
• Become a preferred consultant for referrals from us to customers seeking consulting services
   
• Participate in our annual CosmoWorld customer, partner and user forum at no charge
   
• Participate in any regularly scheduled CosmoCom technical training courses at a 50% discount
   
• Ability to use CosmoCom Certified CosmoCommunity Consultant logo on your website and in your materials
   
• CosmoCom to issue a press release about your status as a Certified consultant in our program (other Certified consultants may be mentioned in the press release)

Apply now to become a CosmoCom CosmoCommunity Consultant!

• Interested parties can apply directly at the CosmoCommunity ExtraNet site.
   
• Note: Existing CosmoCommunity Consultants wishing to become Certified Consultants, please email us at ecocosm@cosmocom.com.